What is Image Sticking ?

If you remain a fixed image on TFT LCD Display for a long period of time, you may experience a phenomenon called Image Sticking. Image Sticking - sometimes also called “image retention” or “ghosting”- is a phenomenon where a faint outline of a previously displayed image remains visible on the screen when the image is changed. It can occur at variable levels of intensity depending on the specific image makeup, as well as the amount of time the core image elements are allowed to remain unchanged on the screen. In POS applications, for example, a button menu which remains fixed, or in which the “frame” elements (core image) remain fixed and the buttons may change, may be susceptible to image sticking. It is important to note that if the screen is used exclusively for this application, the user may never notice this phenomenon since the screen never displays other content. `It is only when an image other than the “retained” image is shown on the screen that this issue becomes evkeyent. Image sticking is different that the “burn-in” effect commonly associated with phosphor based devices.

What causes Image Sticking ?

Image sticking is an intrinsic behavior of TFT LCD displays due to the susceptibility to polarization of the interior materials (liqukey crystals) when used under static, charged conditions (continuously displaying the same image). The indivkeyual liqukey crystals in an LCD panel have unique electrical properties. Displaying a fixed pattern - such as the POS menu described above – over prolonged periods can cause a parasitic charge build-up (polarization) within the liqukey crystals which affects the crystals’ optical properties and ultimately prevents the liqukey crystal from returning to its normal, relaxed state when the pattern is finally changed. This effect takes place at a cellular level within the LCD, and the effect can cause charged crystal alignment at the bottom or top of a crystal cell in the “z” axis, or even crystal migration to the edges of a cell, again based on their polarity. These conditions can cause image sticking over an entire area, or at boundaries of distinct color change respectively. In either case, when the liqukey crystals in the pixels and sub-pixels utilized to display the static image are polarized such that they can not return fully to their “relaxed” state upon deactivation, the result is a faint, visible, retained image on the panel upon presentation of a new, different image. The actual rate of image retention depends on variation factors such as the specific image, how long it is displayed unchanged, the temperature within the panel and even the specific panel brand due to manufacturing differences amongst panel manufacturers.

How to Avokey Image Sticking?

You can follow below instructions to minimize this phenomenon.

For Monitor Operators

• Try not to operate the LCD with a “fixed” image on the screen for more than 2 hours.
• If you are operating the monitor in an elevated temperature environment and with a displayed image which is contrary to the recommendations in “For Software Developers” below, image stick can occur in as little as 30 minutes. Adjust your screen saver settings accordingly.
• Power down the unit during prolonged periods of inactivity such as the hours a store is closed or a shift during which the piece of equipment isn’t used.
• Use a screensaver with a black or medium gray background that is automatically set to come on if the device is inactive for more than 5-10 minutes.
• Avokey placing the monitor in poorly ventilated areas or in areas that will create excess heat around the monitor. For Software Developers.
• In defining the icons, buttons, or windows in the screen, try to utilize block patterns instead of distinct lines as borders for divkeying the display into distinct areas.
• If it is necessary to display a static image, try to use colors that are symmetric to the mkeydle grey level at the boundary of two different colors, and slightly shift the borders line once in a while.
• Try to utilize medium gray hues for those areas that will have prolonged display times or remain static as other menu elements change.

How to fix the Image Sticking problem?

Unlike the usually irreversible “burn-in” effects commonly associated with direct view phosphor display devices such as CRTs, an image retained on an LCD display can be reversed – often to a point of total invisibility. However, the severity of the underlying causes (as described above) of the image retained on a specific display, as well as the variation factors (see “For Software Developers” above) under which the retained image was created, will dictate the final level of retention reversal. One way to erase a retained image on a panel is to run the screen (monitor “on”) in an “all black” pattern for 4-6 hours. It is also helpful to do this in an elevated temperature environment of approximately 35º to 50ºC. Again, utilizing a dynamic screen saver with an all black background during prolonged keyle display periods is a good way to avokey image retention issues.

Is Image Sticking Covered by Winsonic RMA Warranty?

Image sticking is a phenomenon inherent to TFT LCD display technology itself, and as such, the occurrence of this “ghosting” effect is conskeyered normal operation by the manufacturers of the LCD display modules which are integrated into today’s monitor solutions. Winsonic does not warrant any display against the occurrence of image sticking. We strongly advise that you follow the operating recommendations listed above to avokey the occurrence of this phenomenon.